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Current Poll
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CUSTOMER FEEDBACK
* Kindly complete and submit the survey.
1
Our Office Environment
Excellent
Very Good
Good
Fair
Poor
2
Conduct of our security men
Excellent
Very Good
Good
Fair
Poor
3
Our receptionist's cordiality (Physical / Phone discussions)
Excellent
Very Good
Good
Fair
Poor
4
Length of time taken to serve you
Excellent
Very Good
Good
Fair
Poor
5
Our Staff's appearance
Excellent
Very Good
Good
Fair
Poor
6
Our staff's attention to your request
Excellent
Very Good
Good
Fair
Poor
7
Your perception of our Company in the Insurance industry
Excellent
Very Good
Good
Fair
Poor
8
Our response time on quotations
Excellent
Very Good
Good
Fair
Poor
9
Our response time to delivery of policy documents
Excellent
Very Good
Good
Fair
Poor
10
Our response time on Claims & Inspections
Excellent
Very Good
Good
Fair
Poor
11
Our response time to settlement cheques after DV has been returned
Excellent
Very Good
Good
Fair
Poor
12
Your perception of the quality of our service delivery
Excellent
Very Good
Good
Fair
Poor
13
Your overall satisfaction with our brand
Excellent
Very Good
Good
Fair
Poor
14
To what degree can you recommend our company to other person/company
Excellent
Very Good
Good
Fair
Poor
Comments
Clients Details (Optional)
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Thank you for completing our form. We value your opinion and hope to use your views to serve you better.
CUSTOMER FEEDBACK
Below is a summary of other customers opinion
1
Our Office Environment
2
Conduct of our security men
3
Our receptionist's cordiality (Physical / Phone discussions)
4
Length of time taken to serve you
5
Our Staff's appearance
6
Our staff's attention to your request
7
Your perception of our Company in the Insurance industry
8
Our response time on quotations
9
Our response time to delivery of policy documents
10
Our response time on Claims & Inspections
11
Our response time to settlement cheques after DV has been returned
12
Your perception of the quality of our service delivery
13
Your overall satisfaction with our brand
14
To what degree can you recommend our company to other person/company
Our Results
2006 Audited
2007 Half Year
2007 - 3rd Qtr
2007 Audited Account
2007 Account Summary
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